and Inspiring

Customer and Employee Engagement and Retention

In order for your customers to be engaged, your employees need to be engaged. How do you get the buy in of customers and employees? Why are you employees not engaged – is this a reflection on your policies and procedures, is the balance of reward vs recognition maintained? What do your employees say about working there? Is it an enjoyable, secure, stimulating place to work?

  • We are experts
    In customer and colleague engagement and retention.
  • We mentor and create realisation shifts
    In leaders to overcome customer and peer engagement challenges as effectively as possible. Creating emotional contract between customer, employee and organisation.
Currently Working With

  • Sevenhill GroupConsultant and Coach - supporting leaders to inspire, develop and equip their teams to deliver greater business results.
  • Education Sector - Working with Schools, Colleges and Universities delivering our employability programmes
  • Growth Accelerator – Business coach working with Micro businesses and SME’s, building a successful growth strategy and unlocking their capacity for innovation.
  • Book My Trainer – On the Advisory Board supporting the strategy and growth for the world’s first online training portal.
  • Let’s Do Business – Business Mentor for this not-for-profit organisation supporting job seekers to start their own businesses.